At Vitality Homoeopathy, we are committed to providing the highest quality of service and satisfaction to our patient. If, for any reason, you are not completely satisfied with your online consultation experience, we offer a transparent and fair refund policy as follows:
Consultation Fee Refund:
If you are dissatisfied with the online consultation provided by our qualified homeopathic practitioners, you may request a refund of the consultation fee within 24 hours of the consultation.
Medicine Purchase Refund:
In case you have purchased homeopathic medicines through our online platform and are not satisfied with the product or its results, you may request a refund within 7 days of the delivered. The refund will be applicable only for unopened and unused products.
Refund Process:
To initiate a refund request, please reach out to our customer support team via email or phone, providing the necessary details of your consultation or purchase. We will promptly review your request and respond within 5 business days.
Please note the following terms and conditions:
Refunds will be issued through the same payment method used for the original transaction.
The consultation fee refund is subject to a deduction of a nominal administrative fee.
Refunds for medicines will exclude shipping and handling charges.
In case of any dispute or issues regarding the refund, Vitality Homoeopathy's decision will be final.
This refund policy is subject to change without prior notice. We encourage our customers to review the refund policy periodically.
For any further inquiries or assistance regarding our refund policy, please do not hesitate to contact (care@vitalityhomoeopathy.com) our customer support team.
Please remember that homeopathic treatment results may vary from person to person, and the effectiveness of the treatment may depend on individual factors. We encourage open communication andlly.
Last updated on [01/02/2023].
Note: This refund policy applies specifically to our online consultation services and online purchases made through our platform. For in-person consultations or purchases made at our physical clinic, please refer to our clinic's refund policy.
